SATISFACTION SURVEY

Characterisation of the visit

Q.1 What is your main reason for visiting the EU pavilion?

Q.2 In general, how satisfied are you on a scale from 0 to 10 with your visit to the European Union pavilion? (where 0 is "not at all satisfied" and 10 is "very satisfied ”).

Assessment of the pavilion

Now, I am going to mention some aspects connected with the Expo's general services, so that you can mention your level of satisfaction on a scale from 0 to 10 (where 0 is "not at all satisfied" and 10 is "very satisfied”).

Q.3 Time spent in the queue to enter the pavilion.

Q.4 Cleanliness and tidiness inside the pavilion.

Please indicate on a scale from 0 to 10 (where 0 is “very poor” and 10 is “very, very good”):

Q.5 How would you score the design/aspect of the pavilion? Where 0 is “very poor” and 10 is “very good”.

Assessment of contents

In this section, I shall mention some items concerning the contents and information inside the pavilion. Please indicate your level of approval on a scale from 0 to 10 (where 0 is "very poor" and 10 is "very good"):

Q.6 The clarity of the route indicated inside the pavilion

Q.7 Information provided during the route inside the pavilion (audiovisuals, material...)

Q.8 Treatment received from and professionalism of pavilion staff

Recommending the pavilion

Q.9 Would you recommend the EU pavilion to friends and acquaintances?

Characterisation of the visitor

C.1 Sex of the interviewee:

C.2 Age of the interviewee:

C.3 Country of origin of the interviewee:

C.4 In the case of residents in Spain, what province do you live in?

Unión Europea EU Pavilion at Expo Zaragoza 2008 Edificio Ronda 2, Pavilion R2-2 Queries or suggestions

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